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Opportunity Details

Disaster Response Training 2023

Looking for a hands-on way to make a difference? Join us for one of two upcoming Disaster Response Trainings so you're ready to support our 2-1-1 helpline in the event of a disaster during peak hurricane season: August through October. Volunteers will be trained to answer calls, navigate local resources, and support Texas in the event of a disaster.
Disasters are unpredictable, but help shouldn't be. United Way for Greater Austin's 2-1-1 helpline supports Texans during some of their most challenging times, and we're offering a free training for people interested in volunteering to answer calls.
Volunteers should have basic computer knowledge, be able to answer calls for two or more two-hour shifts, and have a desire to make an impact. Sign up for one of two trainings, and we'll share the meeting information with you before your chosen session. Sessions are available in person and virtually.

Training session 1
July 18 from 12:00pm - 1:00pm

Training Session 2
July 20 from 12:0pm - 1:00pm

  Sessions will cover:

  • An overview of 2-1-1 and the role volunteers take in responding to disasters in Texas
  • Examples of calls we received during past hurricane disasters
  • Training on how to take and respond to a call during a disaster using our software system
  • Plenty of time for Q&A

Once you are trained, we may reach out to you over the next year to virtually assist Texans through the 2-1-1 helpline when disasters hit.

The opportunity date and time you are looking for is no longer available.
Disaster & Emergency Services

Age Minimum (with Adult): 18+, Minimum Age:18+

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